red mazda with with white paint spots

Problems With Mazda Soul Red Crystal Chipping Paint

When a car manufacturer describes one of their colors to be full of “vibrancy and energy with an increased depth and gloss…exemplifying the beauty and sophistication,” you would think it would be amazing, right?

Not necessarily. Let’s take as an example doing a Google search for “Mazda soul red paint.” In this case, you will give you plenty of results of customers sharing the same complaint: chipping paint. The description from above was how Mazda described this very paint.

In New Jersey, auto repair technicians are not legally required to have a license to work on your car. There’s no Official or “HR” coming to make sure they’re doing what they need to. This is why it’s important you take your car to be repaired somewhere that knows how to properly repair your vehicle.

We have been aware of this peeling paint problem on soul red crystal Mazda vehicles for quite some time. This is because we are always looking for the latest updates and problems from car manufacturers, so we know how to best serve you.

We feel it’s our job to let car owners like you know about the problems of specific car manufacturers, such as peeling paint on soul red crystal Mazda’s. As a result, you have a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. 

Over the past few years, car repair has become extremely complicated. It requires extensive training from the technicians to be up-to-date on how to properly repair a vehicle. They also need to be continually checking repair procedures released by a car’s manufacturer before they even begin a repair. It’s incredibly complex and can cause long-term damage to a vehicle if done incorrectly. 

This also applies for paint repair on vehicles, which is not as simple as spraying some paint on the car in the paint booth. It requires color matching and a process that technicians need to follow. It takes specialized expertise to perform any paint job, whether it’s an allover spray job or just some spot paintwork. 

Chipping Soul Red Crystal Paint in Mazda’s 

You’re probably wondering, why is my soul red crystal Mazda chipping? It can be any number of variables, but the biggest reason is because the paint is so thin and doesn’t have a thick enough layer to absorb the harsh sun, creating several chips across the car. Countless online forums and petitions filled with owners all facing the same problems fill online pages, urging Mazda to do something about it. Unfortunately, car owners are having to pay to repair this problem out of pocket to the dealer instead of it being covered under a warranty. Mazda must see this is a global issue and needs to issue a recall for its soul red crystal vehicles. 

What may come as a surprise is soul red crystal was the recipient of the Auto Color Designers’ Selection award at the Auto Color Awards back in 2013. However, as you’ll see in the images below, this is hardly what you’d expect out of an award-winning color.

Below are three of the affected vehicles:

Two years ago, Mazda confessed that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. Mazda production communication specialist Jacob Brown was quoted in saying the following: 

“There’s no way to get around this…[Soul Red Crystal is] more complicated than what you’d find on any other car at their price points…” (Repairer Driven News

This is why it’s critical you take your Mazda to a New Jersey auto body repair shop that is capable of performing any paint repair and follows the instructions laid out by PPG, the leading auto paint company.